Comments on: The Wrong Pricing – Missed Opportunities

By: hire a web programmer

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By: Anonymous

Anonymous — Sat, 09 Jul 2011 09:48:00 +0000

Pricing of salesforce in my point of view is very high especially for small business, maybe that’s why we decided to swith to some affordable software like http://workforcetrack.com

By: garyturner

garyturner — Thu, 07 Jan 2010 18:48:22 +0000

Great that you feel good about Xero, not so great that Salesforce's API costs are getting in the way of your integration requirements.

I'll forward on your comments to my contacts at Salesforce and see what they come back with.

By: ManojRanaweera

ManojRanaweera — Thu, 07 Jan 2010 18:19:46 +0000

Duncan, thanks for the heads up on Small Business Web. Just applied to be a member.

By: Justin Pirie

Justin Pirie — Thu, 07 Jan 2010 18:18:49 +0000

#fail indeed…

By: duncanstockdill

duncanstockdill — Thu, 07 Jan 2010 18:01:19 +0000

With respect to Salesforce, I think it's a mistake to leave integration out of the version of Salesforce targeted at small businesses. The cloud really starts to add value when applications in the cloud integrate with each other. The small business web (http://thesmallbusinessweb.com/) was set up to promote the idea that small business should have access to high quality, connected and open solutions and it would be great to see Salesforce get behind this too.

We've been busy the past year integrating Javelin CRM to our customers favorite small business web apps such as Xero and while it's not easy, our customers definitely appreciate it.

By: ManojRanaweera

ManojRanaweera — Thu, 07 Jan 2010 17:57:45 +0000

At one hand, salesforce.com have reduced the price of Contact Manager to entice micro businesses such as mine, but on the other hand they have put a stumbling block by charging for API and other functionality which should be available within the cheaper priced products. Time to re-innovate salesforce.com pricing strategy, and find another way to differentiate between product sets

By: David Terrar

David Terrar — Thu, 07 Jan 2010 17:47:10 +0000

That's quite a dilemma. This kind of integration is essential, but the providers have to get the pricing right for micro and small businesses. The integration topic is going to become a key battleground in 2010 for SaaS and Cloud companies as we all get our act together and our customers want more complete solutions.

By: Does Salesforce.com pricing continue to appeal?

Does Salesforce.com pricing continue to appeal? — Thu, 07 Jan 2010 14:25:14 +0000

[...] Manoj Ranaweera questions that. Referring to the Xero integration, he says: The combine cost of subscribing to Xero and Salesforce.com now needs to go up from an affordable £264 to over £1000 to achieve integration. This is clearly not an acceptable situation for us. [...]